Healthcare counselling can be provided remotely via telephone by a nurse. For the patient to follow the advice given, it is important that the person feels safe and confident in the nurse who gives the advice.
How can the patient’s perceived confidence and trust towards the nurse be enhanced in telephone nursing services?
No systematic reviews were identified, but 4 primary studies were found. The primary studies were not assessed for risk of bias.
SBU Enquiry Service consists of systematic literature searches to highlight studies that can address questions received by the SBU Enquiry Service from Swedish healthcare or social service providers. Relevant references are compiled by an SBU staff member, in consultation with an external expert when needed. The quality of the studies identified is not systematically reviewed.
|Registration no:||SBU 2018/760|
Nathalie Peira, Sally Saad, Sara Fundell and Miriam Entesarian Matsson at SBU.