Automated digital triage in primary care compared to current standard telephone contact with nurses

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This page contains 1 evidence gap
  1. Automated digital triage in primary care compared to current standard telephone contact with nurses
Population:
Individuals who seek contact with primary care due to symptoms
Intervention:
Digital triage among real patients in primary care
Comparison:
Current standard telephone contact with nurses
Outcomes:
Conformity in referral to care, availability, compliance to the referred level of care, patient safety

What evidence is needed?

More primary research is needed.

What evidence is available?

Reliable systematic reviews that show evidence gaps:

Snellman A, Czajkowski M, Olsson L, Ahlzén R. Digital triagering i primärvården – uppdatering av en systematisk översikt från Camtö 2021 [Digital triage in primary care – update of a systematic review from Camtö in 2021]. Örebro: HTA-enheten Camtö; 2023. HTA-rapport 2023: 63.
More about the review

Reliable, but not updated, systematic reviews that show evidence gaps:

None identified

Registration number:
Published:
Research conducted after publication could potentially change the nature of the evidence.
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Evidence gap identifies methods or practices for which no conclusive systematic review of benefits and harms has been published. Gaps in scientific evidence appear on the SBU website to help researchers and granting agencies identify areas that are in need of research or systematic review. An additional objective is to offer healthcare and social service providers a basis for setting priorities.